General Promotion Terms

7. Non-founded accounts

Unless specifically mentioned in the terms and conditions of a particular promotion, non-funded accounts are permitted to engage in gameplay and have the opportunity to win real money. This can be achieved by meeting the wagering requirements through the use of free spins or bonus funds, which may be granted as part of a sign-up promotion, loyalty reward, or other marketing campaigns. The term "no deposit bonus winnings" refers to the winnings obtained before making the first deposit.

Once the player has made their first deposit, they become eligible to withdraw the winnings derived from the no-deposit bonus. However, the withdrawal is limited to a maximum of €100 worth of accumulated no-deposit bonus winnings. If the winnings from the no-deposit bonus exceed €100, the remaining balance above this amount will be forfeited. It's important to note that the deductions only apply to the no-deposit bonus winnings and do not impact the deposited amount or any additional bonuses received.

8. Expiry

Free/Bonus Spins, Thrill Spins, Win Spins, Trigger Spins, and any other variations of Spins must be utilized within 48 hours of claiming them. Once the Spins have been played, any resulting winnings are granted as Bonus Funds. These Bonus Funds, by default, are subject to a 40x wagering requirement (refer to clause 5 of the General Promotional Terms). They can be used to play any games available. The wagering requirements for Spins winnings must be fulfilled within 30 days from the time the Spins were played. Bonus Spins are set to the maximum number of pay lines and have a minimum bet per line unless stated otherwise.

9. Withdrawals

You have the freedom to withdraw any funds that are eligible for withdrawal at any time, without facing any restrictions. However, please note that any withdrawal you make is subject to the fulfillment of our regulatory obligations. It's important to be aware that if you decide to initiate a withdrawal, any remaining Bonus Balance will be forfeited. For further information regarding withdrawable funds, please refer to the Terms and Conditions.

10. Bonus Abuse and Bonus Fraud

To ensure fair gaming practices, we maintain a zero-tolerance policy towards bonus abuse, irregular play, and fraudulent activity. If we detect or have reasonable grounds to suspect, that you have engaged in any of the following activities (but not limited to):

1. Bonus stacking
2. Two-tier betting
3. Covering multiple outcomes while wagering a Bonus to minimize or eliminate the risk
4. Exploiting progression slot game mechanics using Bonus Funds
5. Implementing a multiple account strategy or proxy account strategy
6. Abusing affiliate CPA or revenue share arrangements

We reserve the right to initiate an investigation and restrict your account until the investigation is concluded, including any pending withdrawal requests.

If, following our investigation, we determine or reasonably believe that you have engaged in any form of irregular play, we reserve the right to close your account or disqualify you from participating in any current or future Promotions and/or receiving available bonuses. However, if such a restriction is imposed on your account, it will not impact your eligibility to receive any Bonuses for which you have previously qualified.

11. Deposit restrictions

Residents of Finland and Sweden are not eligible to claim any Bonuses or participate in Promotions if they make a deposit using Neteller or Skrill.

12. Maximum bet restrictions

Users are restricted from wagering more than €6.25 in Bonus Funds per transaction in slots and/or video bingo. Similarly, the limit for wagering in table games using Bonus Funds is set at €25 per transaction.

13. Game restrictions

Unless explicitly specified in the terms of a particular Promotion, Bonuses offered on this website can be used to play any game available. However, we reserve the right to exclude specific games from Bonus play at our discretion. If there are any games excluded from Bonus play, the list will be clearly stated in the significant terms of the respective promotions.

14. Opt in/out

To be eligible for a deposit Bonus, you must actively choose to opt-in and receive the Bonus via the cashier when it is displayed. Alternatively, you have the option to modify your profile settings under "Account" to automatically receive such Bonuses when you deposit active Promotions. If multiple deposit Bonuses are available at the same time in the cashier, the system will automatically select the most advantageous Bonus based on the deposited amount.

If you prefer not to receive a particular Bonus, you have the option to opt-out. In the cashier, you can opt out of receiving instant deposit bonuses by adjusting your profile settings under "Account". However, if a Bonus has already been credited to your account, you will need to contact customer services and request the removal of the Bonus before placing any wagers after receiving it.

Please note that players residing in Finland who register for their Vera & John account using their Bank ID will automatically receive the available welcome offer upon completing their first deposit, without the need to opt-in to the bonus.

15. Account restrictions

Each Promotion can only be claimed once per account unless stated otherwise. It is not possible to combine Promotions with any other offers unless explicitly specified.

16. Winners and publicity

We respect your privacy and will not utilize any details regarding your winnings unless you explicitly grant us consent to do so. However, in compliance with applicable laws, if requested, we will disclose the name and country of major prize winners, ensuring that no personal data is revealed.

17. Governing law

The General Promotional Terms outlined here are subject to the Laws of Malta. Both parties involved, namely you and us, agree that any dispute or claim arising from or related to these General Promotional Terms, including non-contractual claims, or their breach, termination, or invalidity, shall be exclusively resolved by the Maltese courts.

18. Vera&John Loyalty Program: Earn Rewards and Enjoy Exclusive Benefits

When you sign up for an account at Vera John, you automatically become a part of our exciting Loyalty Program. If you created your account before 01/09/2020, you will be enrolled in the Loyalty Program once you place your first wager after the program's launch.

Earning Loyalty Credits

As you place cash wagers on Vera & John, you will accumulate valuable Loyalty credits. It's important to note that these credits don't hold any monetary value but can be redeemed exclusively at the Vera & John casino shop.

The number of Loyalty credits you earn will vary depending on the Return to Player (RTP) of the game you're playing. You can easily find the RTP value for each game either on the Game Information page or the Games Rules page within the game itself. In cases where the RTP value is unavailable for a specific game, a default RTP of 97% will be applied.

Tracking Your Loyalty Credits

For complete transparency, you can view all relevant information regarding the credits you've earned and those available to you on the dedicated 'Loyalty Program' page. It's essential to understand that we reserve the right to adjust the credit award rate and convert Loyalty credits to a different denomination or value.

Advancing in the Loyalty Program

To progress and unlock greater rewards, you need to place cash wagers on any of the exciting games available on the Vera John website. However, it's essential to note that wagers made using bonus funds will not contribute to your level of progression.

Determining Your Loyalty Level

Your Loyalty Level is based on the total cash wagers you've placed throughout the previous calendar month. At the beginning of each new calendar month, your progress will reset, and you'll have the opportunity to climb the ranks once again. The new month commences on the 1st at 00:00 UTC. Please be aware that we retain the right to modify the progression levels and adjust your Loyalty level accordingly.

Maintaining Your Level

Once you achieve a specific Loyalty Level, you'll maintain that level for the entire duration of a calendar month. If you reach Level 5: Hero, 6: Star, or 7: Maestro, you'll proudly retain that Level for two full calendar months, enjoying all the exclusive benefits that come with it.

Account Inactivity Policy

We encourage all our players to actively participate in the Loyalty Program and enjoy its rewards. To ensure fairness, in case of account inactivity, we reserve the right to confiscate any unused credits. Account inactivity refers to a period of 90 days without any wagers or deposits.

Fair Play and Ethical Gaming

At Vera & John Casino, we promote fair play and ethical gaming practices. Therefore, we maintain a strict policy against fraudulent activity or abuse on our platform. This includes actions such as using multiple accounts, bonus stacking, two-tier betting, employing multiple account/proxy account strategies, using VPN or masking IP addresses, or engaging in Affiliate CPA or revenue share abuse. Any such activities may result in the suspension or termination of your account.

Stay Updated

We value our players, and we are committed to providing the best experience possible. As part of this commitment, we retain the right to modify the terms of our Loyalty Program at any time. Rest assured, you will always be notified of any significant updates to these terms before they take effect.

Join Vera & John's Loyalty Program today and embark on a thrilling journey filled with exciting games, exclusive rewards, and endless fun!